Terms + Conditions

TERMS & CONDITIONS OF BOOKING BAMARANG BUSH RETREAT

AGREEMENT:

By making a reservation with Bamarang Bush Retreat, the Hirer agrees to the following Terms and Conditions described below:

BOOKINGS & PAYMENT:

Unless we receive a deposit, we reserve the right to reissue the booking dates to a third party. The required deposit is 50% of the total booking cost and must be paid to confirm the reservation. An additional 25% is due 60 days prior, and the remaining 25% is due 30 days before the reservation. Bookings under $1000.00 require full payment upon confirmation.

We will email you the EFT bank details upon booking. You can pay by cash or electronic funds transfer.

IMPORTANT: Please include your name and reservation date, and send payment confirmation to shon@bushretreat.com.au.

We require a $500.00 security bond for the main house, $350 for the round house and cabins and $1000 for the entire retreat, seven days before your arrival, which we will return within seven days of check-out. Adherence to the 'Guest Responsibilities' is required, and the property must be left undamaged, with no breakages, and with no additional staff time spent cleaning, sorting, recycling, or rearranging the retreat to the condition it was found.

Access is allowed only to hired dwellings; using spaces without a reservation may result in additional charges applied to the security deposit.

LINEN

Bamarang Bush Retreat does not provide linen (bath towels and sheets) in the cabins and main houses; guests must provide their own. We can arrange linen through a local supplier who delivers and collects the order.

At the round house, we supply all linen.

PRICES

All prices are subject to availability and can be withdrawn or varied without notice before a confirmed booking and deposit is paid.

MINIMUM STAY POLICY

2-night minimum

3-night minimum on a long weekend

CANCELLATION POLICY

Bamarang Bush Retreat will not be held responsible for loss of booking where there is a breach of T&Cs or circumstances outside of our control.

If your booking is cancelled and your party receives a partial refund, you forfeit your right to the booking at Bamarang Bush Retreat and cannot carry it over to another date.

Cancellations from the booking date up to 90 days before the reservation include a 30% cancellation fee of the overall total.

Cancellations after 90 days or up until 60 days before booking incur a 50% cancellation fee.

Cancellation within 59-30 days of booking: a 100% cancellation fee applies.

Bamarang Bush Retreat caters for large groups and retreats. As a result, retreats are booked well in advance, and late cancellations are difficult to fill. Therefore, full payment is still required if you cancel within 30 days of your reservation.

Partial cancellation of dwellings from initial reservation confirmation will result in the rate per night being charged under the same cancellation schedule referenced above (i.e., the hirer books all dwellings on the property, then cancels cabins and the round house).

Management reserves the right to cancel bookings at any time.

In the event of a natural disaster, circumstances outside our control, a pandemic, or a global issue, we will assess the Department of Fair Trading policy guidelines and our terms and conditions to decide on refunds and postponements.

POSTPONEMENT / CHANGE OF DATE

Date changes are allowed only over 90 days before the reservation. After that, changes are at management's discretion. We cannot refund a booking if a client wishes to change the date; postponements to future dates will be charged at the current rates applicable at that time.

REPAIRS & EMERGENCY WORK

Please notify the manager of any non-emergency repairs as soon as possible.

We endeavour to complete repairs and carry out emergency work as soon as possible, ideally within 24 hours, but on occasion it may take longer due totradespeople'ss availability.

PETS

For several reasons, no domestic animals are allowed at Bamarang Bush Retreat. If you have any questions or need clarification, please don't hesitate to contact us.

LIABILITY

Bamarang Bush Retreat is not liable for any injury suffered by the Hirer, attendees, any agents of the Hirer or other persons invited by the Hirer to the facility, arising from participation in any activities on the facility, or as a result of a Third Party brought on the facility by the Hirer.

RISK WARNING

Persons who enter Bamarang Bush Retreat do so at their own risk. Activities at Bamarang Bush Retreat are varied and involve a risk of injury.

These risks include:

• Unfenced waterways

• Poisonous snakes & spiders

• Dangerous cliffs & rocks

• Fires, open fires and/or coals

• Falling Trees and/or branches

and shall not claim compensation concerning any injury arising from these risks.

This risk warning is provided by and on behalf of both Bamarang Bush Retreat and Shon Jirgens Pty Ltd.